In our social media savvy place, communication is vital for success, and this applies to a lot of companies, since if they can’t provide customers immediate physical information about their package, it can be an issue. You definitely want to keep people updated with the order as it progresses. Offering order statuses is now a major part of this, with most people wanting to know that they got something, and if there is a holdup, they want answers. The details that you offer are important, and it can be something that makes people a little bit upset, and here, we’ll discuss awaiting fulfillment.
What is Awaiting Fulfillment
This is when someone has paid for something, but they’re waiting for the items to be packed and shipped. This is something that is before the shipping label is made, and it’s important to understand that the order is being made to prepare for shipping. There are other order statuses that are there, since it goes through a lot of different stages. First, you need to confirm this with a person who is selling this, and then, it usually has an order cycle, and this falls into order cycle time, which is the time that someone needs to wait for orders to be shipped.
This is something that is important to consider if you want to make sure he experience is seamless. First step is submitted for fulfillment, which is basically confirming that the details are in the system, and it’s moved from the company to logistics. It may have tracking notifications, but usually, this is basically the payment has been taken, is verified, and is going to get fulfilled soon.
Pending fulfillment is that they’re picking up and getting ready to fulfillment. This is the same as awaiting fulfillment. They may also have “on hold” which basically entails that the information is not there, and it is something that’s been required without the order being fulfilled. It may be incomplete information about the customer and whatnot.
The next step is partially shipping, which is where part of it ships, cause the rest of this is out of stock. This is usually a split fulfillment process. Shipped of course, means that it’s been shipped out from the store, and it’s something that has the date, the tracking information, and of course, it will have other labels too. These include in transit, at the local hub where it’s getting ready to be delivered, and then out for delivery. Most major shippers offer this.
Then there is order delivered, which means it’s sitting somewhere, and it’s waiting for you to pick it up and then, you can take it inside. Sometimes, they’re wrongfully labeled though, so you should talk to them. sometimes, there are delivery exceptions, such as in the case of holidays, bad weather, or labels which are damaged.
Awaiting Vs. Pending Fulfillment
Awaiting fulfillment and pending fulfillment mean literally the same thing, and most companies use them as one in the same. Awaiting shipment differs from awaiting fulfillment however because awaiting fulfillment means that it hasn’t been fulfilled yet, but awaiting shipment means that it’s been fulfilled, it’s just waiting to be shipped out. It also may be waiting for other products to be put in there and packaged.
All of these terms are important, and they’re great to know so you’re not confused about what this may mean for you, and lets you put together a lot of better options for you to try, and it can help with controlling order fulfillment quite readily for your company needs too.
